Order Processing:
- Once your order is successfully placed and payment is confirmed, it will be processed for shipping within 2 business days. Orders placed after 14:00 will be processed the following business day.
Shipping Methods and Timeframes:
- We offer several shipping options, including Standard Shipping, Expedited Shipping, The estimated delivery times for each option are as follows:
- Standard Shipping: 2 to 8 business days
- Express Shipping: 1 to 4 business days
Shipping Charges:
- Shipping charges are calculated based on the shipping method selected, the destination address, and the total weight and dimensions of the items in your order.
- Shipping charges will be displayed during the checkout process before you complete your purchase.
Tracking Information:
- Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to track your package's progress.
- Please allow up to 24 hours for the tracking information to be updated in the carrier's system.
Address Accuracy:
- It is important to provide accurate and complete shipping information during checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
Delivery Attempts:
- Our shipping partners will make multiple attempts to deliver your package. If delivery is unsuccessful after multiple attempts, the package may be returned to us. Additional shipping fees may apply for reshipping.
International Shipping:
- For international orders, please be aware that customs duties, taxes, and fees may apply upon entry into your country. These charges are the responsibility of the recipient and are not included in the product or shipping costs.
Order Tracking and Support:
- For questions or concerns regarding your order's shipping status, please use the provided tracking number or contact our customer service team at contact@majesticdesigns.au
- Our team will be happy to assist you in tracking your order and addressing any shipping-related inquiries.
Shipping Delays:
- While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions, holidays, or carrier delays may impact delivery dates. We appreciate your understanding in such situations.
Please note that our shipping policy is subject to change without prior notice. We recommend reviewing this policy before placing an order. We are dedicated to providing a smooth shipping experience and ensuring that your orders reach you in the best possible condition through providers.
Thank you for choosing Majestic Designs Your satisfaction is our priority, and we are here to assist you at every step of the way.